What makes your products special?
As farmers of the majority of our products we can account for their traceability, We follow the seasons and try to supply whatever is best according to the season, and we are proud of our region. The very positive feedback we get from our customers provides the best testament to our meats.
I would like to send a box as a gift to a friend. How can I do this?
When you order you can enter different delivery details from the invoice details. Simply fill in your friend’s address in the delivery details and add a message to your friend in the comments section.
Is your meat suitable for freezing?
Yes. We send out all our home delivered meat fresh, vacuum packed, with a fresh best before date on.
Why do you vacuum pack the meat?
Vaccuum packaging is the best form of packaging because it is suitable for home freezing, helps to keep the meat succulent and is the natural way to keep the meat fresher for longer.
How are the game birds prepared?
Each bird is plucked, gutted (with the heart and liver left intact) and then tray wrapped and vacuum packed.
Can you ship to the States?
Sadly we are not allowed to ship to the USA.
Can you send boxes to mainland Europe?
Sadly we cannot as the delivery network is too unreliable and there is too greater risk of the meat being affected by a delay in transportation.
When is delivery day?
The delivery dates for different products are listed on the website and should appear on your order confirmation. We despatch every Wednesday evening for delivery before noon on Thursday morning. However some postcodes in Northern Scotland may be delivered later on Thursday or sometimes on Friday morning.
Do I have to be in to receive the goods?
No, our carrier will leave the goods in a safe place if instructed to do so, however it is preferable if you are in to receive and refrigerate your order.
If I order for future delivery when do I have to pay?
We take your credit card details when you order and charge your card on the day we despatch the goods.
What do you charge for delivery?
Our delivery is free to mainland Britain, however we do add a nominal amount for postage to Ireland and Islands.
